Privacy Policy

When you book a session with Healvie, we collect basic information including your name, phone number, and home address. This information is used solely to confirm your appointment and assign your therapist.

We do not collect payment card details. All payments are made after your session, either in cash or via bKash, directly to your therapist.

[Normal] Your information is used exclusively to manage your bookings, send appointment confirmations via WhatsApp, and improve the quality of our service. We do not use your data for advertising or sell it to any third party.

• Booking confirmation and reminders
• Therapist assignment and scheduling
• Service quality follow-up
• WhatsApp communication about your session

Healvie communicates primarily through WhatsApp. By sharing your phone number with us, you consent to receiving booking confirmations, appointment reminders, and service updates through this channel.

[Normal] You may opt out of non-essential messages at any time by messaging us directly on WhatsApp.

[Normal] Your personal information is stored securely and accessed only by authorised Healvie staff responsible for booking management. We do not store your data on public servers or share it with third parties outside of the service.

[Normal] If you would like your data removed from our system, contact us via WhatsApp or email and we will action your request within 7 business days.

[Normal] You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise any of these rights, reach out to us directly through WhatsApp or at [email protected].

[Normal] If you have any questions about how Healvie handles your data, we're happy to help. Message us on WhatsApp at +880 1711 388016 or email [email protected]. Our team responds personally to every message.